How to setup Global Protect VPN

How to setup Global Protect VPN

Bentleys VPN Setup

This guide will take you through the process of installing the Bentleys VPN client, configuring the settings and connecting/disconnecting the client.

The new VPN is software based and is no longer created and managed through Windows, it is easy to setup and manage with the access now linked directly to your Bentleys account, albeit with a password allocated by IT.

GlobalProtect is the VPN client that Bentleys uses which is issued through Palo Alto Networks, a cyber security market leader in network firewall appliances and end point protection technologies. 

This guide is available as a printable Word document - see the document attached to this article.


Installing the VPN Client

1. Open an Internet browser and navigate to https://vpn.adel.bentleys.com.au:9000/


2. Click through any security prompts you receive, you will see this login page appear


 

 

3. Logon using the username and password supplied by IT


 

4. On the download page, select the GlobalProtect agent that is most appropriate to your version of Windows (Either 32 or 64 bit), or Mac users can download the Mac agent

NOTE: If you are unsure what version of Windows you have install the 32bit option

 

 

5. Either save and run or just run the download to start the install process

 

6. Click Next on the first screen


7. Click Next on the next screen

 

 

8. Click Next on the next screen


 

9. Click Close to finish the installation



10. Once installed the VPN Panel will appear, enter the following details into the fields

a. Portal: vpn.adel.bentleys.com.au:9000

b. Username: username

c. Password: password


 

11. Once done click Connect to test the connection, you will receive a server certificate prompt, click Continue



12. The client should then show the Status as Connected


 

13. Test the Terminal Server shortcut at this point to ensure that you not only get prompted for your username and password (Using your normal Bentleys credentials) but that it connects and loads the Terminal Server desktop.

 


 

Connecting the VPN Client

 

1. You will find the GlobalProtect VPN client in the system tray within Windows, you may need to click the Arrow on the task bar before you can see it


2. Right click on the globe and select Show Panel


3. Click Connect and wait for the Status to show Connected before using the Terminal Server



4. When you have finished you can either click Disconnect on the VPN Window or find the icon in the system tray, right click and choose Disconnect





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